REFUND & RETURN

Our Return and Refund Policy was last updated 17 December 2024

Thank you for shopping at theibss.com.

No Cancellation, No Refund, No Return Policy

At The IBSS, we take pride in offering high-quality, handmade products. Due to the personalized nature of our items, we maintain a strict No Cancellation, No Refund, and No Return Policy.

Policy Details:

1. No Cancellation:

Once an order is placed, it cannot be canceled, modified, or exchanged.

2. No Refund:

We do not offer refunds for any orders once they are confirmed and processed.

3. No Return:

All sales are final. We do not accept returns due to hygiene and safety reasons, given the nature of hair accessories.

Exceptions:

In the rare event that you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos of the issue. We will assess the claim and provide a resolution accordingly.

By placing an order with The IBSS, you agree to the terms of this policy. If you have any questions or concerns, please contact our customer service team before making a purchase.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: ittybittyscrunchieshop@gmail.com +91-9990657699